This place is the REAL DEAL! This is my second time bringing in my baby for another repair and I am IMPRESSED. First, the customer service over the phone and in person are unparalleled. They are very warm, honest, they LISTEN, and put no pressure on you to use their service. Since they are very busy, you'll have to figure out a day that will be best to drop off your vehicle before 8 am (at least that has been my experience). They'll process your paperwork quickly and will get you a diagnosis as quick as possible. Gabe called me a few hours after my drop off and carefully explained what my vehicle needed, why it needed it, and the costs. Last, I know people get concerned about costs etc., but just know that you really get what you pay for. They are not the type to just "put a band-aid" on it to make room for another job and get you back in again. With that said, please be mindful and don't be condescending by trying to low ball them with "well another mechanic will do it for cheaper". Go to the cheaper guy and save yourself time then. I'm thankful to this shop and the awesome work they do. Mostly, I'm thankful that I don't have to hunt for a good mechanic service. Thank you J & A!